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Ravel Terms of Service

Last Updated: August 5, 2026

These terms of service (“Terms”, “Terms of Service”, “Agreement”) constitute an agreement between you (the “User”, “you”, “your”) and The Global Prismatic Company (“Prismatic”, “we”, “us”, “our”), and govern your use of the Ravel application, the Ravel web player, and any related services operated by Prismatic. Your permission to use Ravel is conditional on your acceptance of these terms and the Ravel Privacy Policy. By using Ravel, you agree to be bound by these Terms, and also certify that you are of an appropriate legal age in your jurisdiction to form a binding contract or have permission to do so from your parents or legal guardian.

Terms used in this document:

  • “Ravel” means the Ravel application program.
  • “LightWeave Application” (collectively, “LightWeave Applications”) means the Ravel application program, the LightWeave application program, or any other client application programs published by Prismatic under the LightWeave brand or which integrate with the Services or provide sign-in via a LightWeave Account.
  • “Services”, “Ravel Services”, “LightWeave Services”, or “Prismatic Services” means all online and backend services operated by The Global Prismatic Company, including the Ravel website and web player, but does not include any client applications.
  • “LightWeave Account” means a LightWeave user account you create via the Services or via any LightWeave Application.
  • “Premium Media Access” describes a set of benefits that apply if you have a LightWeave Account marked as premium and within the indicated validity period, such as due to participation in a promotional event, or an applicable purchase or subscription in a LightWeave Application or via LightWeave Services.
  • “User Content” means projects you create in Ravel, and all of the media, text, and resources that you use in those projects.
  • “Hosted User Content” means User Content that you upload to or share via the Services, including without limitation User Content marked as private or unlisted.
  • “Digital Storefront Operator” means the legal entity such as Apple or Google which operates the digital storefront such as the App Store or Google Play from which you installed Ravel.
  • “Prismatic Stock Media” means videos, images, shapes, music, sound effects, and other stock media provided to you by Prismatic as part of Prismatic products and services, either included directly with a Prismatic product, or offered as a download within the product, but excluding media explicitly labeled as being offered under a difference license or from a third party.

1. Your use of Ravel and the Services

Ravel is licensed, not sold, to you.

In order to use Ravel or the Services, you must agree with and adhere to the terms and conditions in this Agreement. As such, there are certain things you aren’t allowed to do, such as trying to hack, modify, or deconstruct any of our apps or services, or use them for purposes other than they were intended.
1.1. Ravel is licensed, not sold, to you. Your license to Ravel is subject to your prior acceptance of this Agreement. Your license to Ravel under this Agreement is granted by Prismatic, and this agreement is between you and Prismatic, not with Apple or Google or any Digital Storefront Operator. Prismatic, not Apple or Google or any Digital Storefront Operator, is solely responsible for Ravel and the content thereof. Prismatic reserves all rights in and to Ravel not expressly granted to you under this Agreement.

1.2. Scope of License: Prismatic grants to you a limited, nontransferable, non-sublicensable, revocable license to install and use Ravel on any device that you own or control, solely for your own use, for as long as you comply with the terms of this Agreement and have permission from Primatic to use Ravel. Prismatic further grants to you a nontransferable license to use Ravel on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that Ravel may be accessed and used by other accounts associated with the purchaser via Family Sharing or volume purchasing. If you violate the terms of this Agreement or Prismatic revokes your license to use Ravel, you must stop using Ravel and uninstall it from your devices.

1.3. You must not:
a. reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of Ravel or the Services, nor bypass, modify, or interfere with any security features or protections thereof;
b. upload, share, or transmit any files, projects, content, or other data, or content that is harmful, maliciously crafted, or contains or links to a virus, worm, trojan, or other malicious software;
c. use the Services, including the Ravel Web Player, to host or distribute any files or data other than interactive video project and media for which the Services are intended;
d. modify or create derivatives of Ravel or the Services;
e. access the service by any automated means, such as by bots, spiders, or scripts, except where explicitly permitted by features of the Service or this Agreement;
f. interfere with or disrupt the service in any way;
g. use the service for illegal activities or in any way that violates any applicable law

2. LightWeave Accounts

A LightWeave Account is required to use certain features.

You may use Ravel and Ravel Services with or without creating or signing in to a LightWeave Account, but certain features may only be available while you are signed in to a LightWeave Account. This Agreement applies whether or not you have signed in to an LightWeave Account, but there are certain additional rules you must follow if you create a LightWeave Account.
2.1. By creating a LightWeave Account you warrant that;
a. you have read and understood these Terms and agree to be bound by them; and
b. that you are at least 16 years old or that you are at least 13 years old and have consent of your parent or legal guardian; and
c. that you can form a legally binding contract, or that your parent or legal guardian consents and agrees to be bound by these Terms.

2.2. LightWeave Account Access. You agree that you will not provide access to your LightWeave Account to any other individual; that you will not share your sign-in credentials; and that if it comes to your attention that access to your LightWeave Account has been compromised that you notify us immediately and take any necessary steps to change your password or access credentials.

2.3. Inactive Accounts. In order to comply with applicable laws, to protect your privacy, or for other reasons, Prismatic may at its sole discretion delete or temporarily suspend LightWeave Accounts that are inactive for 12 months or longer.

3.4. Intellectual Property. Prismatic reserves the right to delete your Hosted User Content or disable, delete, or block your account at any time, if you are found to have repeatedly violated the intellectual property rights of others as covered by the Prismatic Intellectual Property Policy, which can be found here.

3. User Content (content you create in Ravel)

You own your content.

We do not claim any ownership rights to content you create in Ravel, and we do not use it for training AI models.

We do not have access to your content unless you upload or share it.

If you choose to upload or share your content via our Services, then we need a non-exclusive license in order to provide the functionality you request.
3.1. By uploading or sharing User Content, you grant to us (and any successors or affiliates) a worldwide non-exclusive, royalty-free, irrevocable, perpetual license to host, store, reproduce, modify, reformat, distribute, display and stream such User Content for the purpose of providing, maintaining, and providing services requested by you, and; you represent and warrant that you have the right to grant such a license to us, and that by uploading said User Content it does not infringe the intellectual properties rights, including moral rights, of any other party.

3.2. By selecting the public option when uploading or sharing User Content, or by enabling such option at a later time, you grant to us (and any successors or affiliates) a worldwide non-exclusive, royalty-free, license to display your content on the Ravel web site, in Ravel recommended videos, and in any media format and through any media channels, including without limitation for promoting Ravel or related products and services, and; you represent and warrant that you have the right to grant such a license to us, and that by uploading said User Content it does not infringe the intellectual properties rights, including moral rights, of any other party.

3.3. You may delete your content from our Services at any time. Your content may remain available for a short period of time after deletion due to caching or other technical constraints, and copies of deleted content may be retained in backups for up to a year.

3.4. We may delete your Hosted User Content from our Services at any time if you are found to be in violation of these Terms or if you are found to be a repeat infringer according to the Prismatic Intellectual Property Policy, which can be found here.

4. Prohibited Content

When you upload or share content via our Services, you have to follow some basic rules.

We don’t allow content that infringes the intellectual property rights of others (including moral rights), is illegal or fraudulent, encourages illegal, fraudulent, harmful or violent behavior or activities, promotes bigotry or racism, or is defamatory, pornographic, vulgar, or offensive.

Breaking these rules may result in the deletion of your uploaded User Content or even the blocking or banning of your account or IP address.

If you post an update to existing User Content you have already shared, the new version must either be materially equivalent to the original version except for minor corrections (such as fixing typos) or must clearly indicate what has been changed, and you may not use the update feature in a fraudulent or deceptive manner.
4.1. You are prohibited from uploading or sharing User Content via the Services that:
  • is illegal or fraudulent;
  • encourages illegal, fraudulent, harmful or violent behavior or activities;
  • promotes bigotry or racism;
  • is defamatory, pornographic, vulgar, harassing, or offensive;
  • infringes the intellectual property rights (including moral rights) of others;
  • invades anyone’s privacy; or
  • links to or directs viewers to websites or materials related to any such prohibitions
4.2. Any User Content that you upload or share publicly via the Services, in addition to the above restrictions, must also comply with the Ravel Community Content Guidelines.

4.3. Ravel, the Services, or other LightWeave Applications may provide functionality for updating existing User Content that you have already shared, including by redirecting links to newer versions of the User Content. You agree not to use such functionality in a fraudulent or deceptive manner, and further agree to either:
a. avoid any material changes to the User Content that you are updating or redirecting, and limit your changes to minor corrections such as fixing typos or correcting visual alignment; or
b. clearly indicate in the updated User Content the nature of what has been changed and the reason for such changes.

4.4. Any Hosted User Content that may be construed as violating these rules may be hidden or deleted at our absolute discretion, and we reserve the right to take any further action we deem appropriate including but not limited to banning your account, blocking your IP address, or providing proof of illegal activities to the relevant authorities.

5. Prismatic Stock Media

We provide stock music, photos, videos, templates and other media with Ravel. You are allowed to use these in your own projects, but there are some limitations on what you can do with them.
5.1 Conditional on your compliance with these terms, we hereby grant you a revocable, non-transferable, non-sublicensable, non-exclusive license to use, reproduce, and modify Prismatic Stock Media, as a reproduction in digital video form, provided that if you credit other copyright holders, you also credit Prismatic (for example with text such as “[Music/Video/Photo] provided by LightWeave”.)

5.2. If you have Premium Media Access, for User Content you export or share with Ravel during the Premium Media Access validity period, we hereby further grant you a perpetual revocable, non-transferable, non-sublicensable, non-exclusive license to use, reproduce, and modify Prismatic Stock Media, as a reproduction in digital video form and as part of a television or radio broadcast.

5.3. You agree that you will not use Prismatic Stock Media for any of the prohibited purposes listed in Section 2.1.

5.4. You agree that you will not do any of the following:
5.4.1. Use Prismatic Stock Media as part of any content other than content produced with Prismatic products and services; or
5.4.2. Use Prismatic Stock Media part of any trademark, logo, brand element, service mark or design mark; or
5.4.3. Falsely represent or imply that Prismatic Stock Media was created by another other than the copyright owner; or
5.4.4. Use Prismatic Stock Media in an obscene, pornographic, derogatory context, or in any other way that may potentially damage the image of The Global Prismatic Company or its products, brands, or services.

6. Limitation of Liability

No Reliability Guarantees

While we always strive to do our best to protect your data and provide reliable service, it is not guaranteed. Specifically, we don’t make any guarantees about service reliability, data integrity, or uptime for the consumer versions of our products, and aren’t liable for damages resulting from service outages or data loss.

You are responsible for backing up your own data, and you should not use consumer versions of our products or services for mission-critical tasks. If you need to use our products or services for something that is mission critical or requires data integrity or uptime guarantees, please contact us for alternate licensing options.
Service and Support

Prismatic is solely responsible for service and support, except for refunds on the App Store.
6.1. You and Prismatic acknowledge that Prismatic, not Apple or Google or any Digital Storefront Operator, is solely responsible for providing any maintenance and support services with respect to Ravel, as specified in these Terms, or as required under applicable law, and acknowledges that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to Ravel.

6.2. Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL PRISMATIC BE LIABLE FOR PERSONAL INJURY OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE LICENSED APPLICATION, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF PRISMATIC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Prismatic’s total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

6.2. If you installed Ravel via the App Store, you and Prismatic further agree and acknowledge that:
i. Prismatic is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed elsewhere in these terms; and
ii. in the event of any failure of Ravel to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Ravel to you; and
iii. to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to Ravel, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Prismatic; and
iv. Prismatic, not Apple, is responsible for addressing any claims of the User or any third party relating to Ravel or your possession and/or use of Ravel, including, but not limited to: (i) product liability claims; (ii) any claim that Ravel fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation; and
v. in the event of any third party claim that Ravel or your possession and use of that Ravel infringes that third party’s intellectual property rights, Prismatic, not Apple, is solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.

7. General Provisions


7.1. Updates to These Terms. We may modify or update this Agreement at any time, and you can always find the latest version at lightweave.com/terms.

7.2. Termination Conditions. This Agreement is effective until terminated by you or Prismatic. Your rights under this Agreement will terminate automatically, and any granted licenses will be automatically revoked, if you violate any of the terms of this Agreement.

7.3. Export and Legal Compliance. You may not use or otherwise export or re-export Ravel except as authorized by United States law and the laws of the jurisdiction in which Ravel was obtained. In particular, but without limitation, Ravel may not be exported or re-exported (a) into any U.S.-embargoed countries or (b) to anyone on the U.S. Treasury Department's Specially Designated Nationals List or the U.S. Department of Commerce Denied Persons List or Entity List. By using the Ravel, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use these products for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture, or production of nuclear, missile, or chemical or biological weapons.

7.4. Contact Information.
7.5. Third Party Beneficiary. If you installed Ravel via the App Store, you and Prismatic acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of this Agreement, and that, upon your acceptance of these terms and conditions of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof.

7.6. Dispute Resolution. PLEASE READ THIS SECTION CAREFULLY, AS IT LIMITS THE MANNER IN WHICH YOU MAY SEEK RELIEF, AND REQUIRES YOU ARBITRATE DISPUTES WITH US. If you have a dispute with us, we will first seek to resolve such a dispute through our support team.Except for disputes in which either party seeks equitable and other relief for the alleged unlawful use of intellectual property, copyrights, trademarks, trade names, logos, trade secrets or patents, any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this Agreement to arbitrate, will be determined by binding arbitration. The location of the arbitration will be determined by us to be in either (i) the state of your residence or (ii) the county and state of our chosen legal counsel at the time of the dispute. The arbitration will be administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. Disputes will not be resolved in any other forum or venue. You agree that any arbitration will be conducted by a sole arbitrator. Pre-arbitration discovery will be limited to the greatest extent provided by the rules of AAA, the arbitration award will not include factual findings or conclusions of law, and no punitive damages will be awarded. Notwithstanding any other rules, no arbitration proceeding brought against us will be consolidated with any other arbitration proceeding without our written consent. Judgment may be entered upon any award granted in any arbitration in any court of competent jurisdiction in the county and state in which we maintain our principal office at the time the award is rendered, in the county and state where we are organized or incorporated or in any other court having jurisdiction. The arbitrator will, in the award, allocate all of the costs of the arbitration, including the fees of the arbitrator and the reasonable attorneys’ fees of the prevailing party, against the party who did not prevail.NOTICE: BOTH YOU AND PRISMATIC ARE AGREEING TO HAVE ALL DISPUTES, CLAIMS OR CONTROVERSIES ARISING OUT OF OR RELATING TO THIS AGREEMENT DECIDED BY NEUTRAL BINDING ARBITRATION AND ARE GIVING UP ANY RIGHTS IT MIGHT POSSESS TO HAVE THOSE MATTERS LITIGATED IN A COURT OR JURY TRIAL. BY AGREEING TO THIS ARBITRATION AGREEMENT, BOTH YOU AND PRISMATIC ARE GIVING UP THEIR RESPECTIVE JUDICIAL RIGHTS TO DISCOVERY AND APPEAL EXCEPT TO THE EXTENT THAT THEY ARE SPECIFICALLY PROVIDED FOR UNDER THIS AGREEMENT. BY AGREEING TO ARBITRATION, YOU ALSO GIVE UP YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION OR OTHER CLASS PROCEEDING. IF ANY PARTY REFUSES TO SUBMIT TO ARBITRATION AFTER AGREEING TO THIS PROVISION, THAT PARTY MAY BE COMPELLED TO ARBITRATE UNDER FEDERAL OR STATE LAW. THIS ARBITRATION AGREEMENT EVIDENCES A TRANSACTION IN INTERSTATE COMMERCE, AND THUS TO THE EXTENT APPLICABLE, THE U.S. FEDERAL ARBITRATION ACT GOVERNS THE INTERPRETATION AND ENFORCEMENT OF THIS PROVISION. BOTH YOU AND PRISMATIC CONFIRM THAT OUR RESPECTIVE AGREEMENT TO THIS ARBITRATION PROVISION IS VOLUNTARY.

7.7. Severability. Any provision of this Agreement which is held by a court of competent jurisdiction to be illegal, invalid or unenforceable in such jurisdiction shall, as to that jurisdiction, be ineffective to the extent of such illegality, invalidity or unenforceability and shall otherwise be enforced to the maximum extent permitted by law, all without affecting the remaining provisions of this Agreement or affecting the legality, validity or enforceability of such provision in any other jurisdiction.

7.8. Governing Law. This Agreement shall be governed by and construed in accordance with the laws of the state of Delaware, without regard to its conflict of laws principles.